Client Service Representative - Buffalo

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Are you looking to join an established team of customer service professionals! Acara Solutions is looking for Client Service Representatives in the Buffalo, NY area! This is a temporary to direct opportunity with a company with a great culture and environment!

-Handles all aspects of accounts receivable (AR) in assigned work queue(s), handling procedures and client-directed work standards
-Requests payment from overdue accounts via phone/fax/letter
-Uphold superior customer service standards
-Engage in client contact in writing and over the phone-limited to questions/answers/discussions related to specific accounts
-Take ownership of any assigned accounts in queue and/or work in group queue as needed
-Respond to correspondence from clients and the account holders
-Identify, categorize, and resolve disputes
-Provide invoices to account holders
-Participate on special project teams as directed
-Maintain organized electronic file storage of documents

Required Skills / Qualifications:

-Minimum 2 years' experience using Microsoft Office Suite
-Minimum of a HS Diploma or equivalent

Preferred Skills / Qualifications:

-Previous telephone experience preferred
-Experience with B2B communications
-Strong communication skills, written, and verbal

Go Beyond. .
EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.