Voice of the Customer Manager Atlanta, GA or Knoxville, TN - Elavon Ca
- Elavon Canada Company
- Customer Service
- Contract Type
- Full time
A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
About Elavon ()
Elavon is wholly owned by , the fifth-largest bank in the United States, and provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, Canada, Mexico and Puerto Rico. As the leading provider for airlines and a top five provider in hospitality, healthcare, retail, and public sector/education, Elavon's innovative payment solutions are designed to solve pain points for businesses from small to enterprise-sized.
Elavon is looking to hire a Voice of the Customer Manager at our Atlanta, GA or Knoxville, TN Headquarters.
This individual will work with leadership to define opportunities and support business decisions by providing primary and secondary research support. Conducts statistical and other studies to provide data on the sales potential of specific products, market areas and/or customer segmentations. Develops statistical segmentation models and provides quantitative analysis to understand and act upon market data profiles and behaviors. Compiles economic and historical data for use in management forecasting and planning. Designs market studies using research and statistical techniques. Acts as a liaison to vendors and various levels of management.